1. What is Retrowave.com?
- Retrowave.com is an online store specializing in retrowave and vaporwave inspired apparel and clothing. Our products range from t-shirts and hoodies to accessories, all featuring unique, nostalgic designs inspired by 80s and 90s aesthetics.
2. How do I place an order?
- Browse our collection, select your desired items and sizes, and add them to your cart. Once you’re ready, proceed to checkout, fill in your shipping details, and make a payment. You will receive a confirmation email once your order is placed.
3. What payment methods do you accept?
- We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other digital payment platforms.
4. Can I change or cancel my order?
- You can change or cancel your order within a short window after placing it. Please contact our customer service immediately for assistance. Note that once the order is processed, changes or cancellations may not be possible.
5. How long does shipping take?
- Shipping times vary depending on your location and the shipping method chosen. Estimated delivery times will be provided at checkout. Please note that custom orders may take longer to ship.
6. Do you ship internationally?
- Yes, we offer international shipping to most countries. Shipping costs and times will vary based on destination.
7. What is your return policy?
- We accept returns within 30 days of receipt for most items in new condition. Please visit our Return Policy page for detailed information and instructions on how to return your items.
8. How do I know what size to order?
- Size charts are available on each product page. We recommend measuring a similar item you own and comparing it to our size chart for the best fit.
9. Are your products ethically made?
- We are committed to ethical manufacturing practices. Our products are sourced from suppliers who adhere to fair labor standards.
10. How can I contact customer support?
- If you have any questions or need assistance, you can contact our customer support team through email at [email protected] or via our Contact Us page.
11. Do you offer any discounts or promotions?
- We occasionally offer discounts and promotions. Sign up for our newsletter to stay updated on special offers and new arrivals.
12. How can I leave a review for a product?
- After your purchase, you will receive an email inviting you to review the products you’ve bought. You can also leave a review directly on the product page on our website.
These FAQs aim to address common queries and concerns of customers, enhancing their shopping experience on Retrowave.com.